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Factorial HR Review

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Factorial HR Review Summary

Factorial service and platform overview
5 star icon

Score 8.5 out of 10

In this Factorial HR review, I’ll be exploring the HR services they have available. Unlike most review sites, I’ll share my honest opinion of my experience using their services, along with some highlights on what I liked the most about their services and areas where I feel they need improvement. 

To help you get a good idea of the platform and its capabilities, I’ll take a look at their pricing, their features, and anything that makes them stand out against their competitors in the HR tech sphere. I hope that this Factorial HR review can help you in your quest to find the perfect HR tool for your company.

Factorial HR appears to us as a pretty solid all-in-one HR solution, offering a wide range of features that help teams streamline various aspects of HR management, including payroll, absences, recruitment, performance management, and more.

Its affordable pricing starting from $8 per employee per month makes it accessible to businesses of different sizes, and its high user satisfaction ratings suggest that many users find value in its services.

Let’s dive in and see what else is on offer (and see if it really is an all-in-one solution…)

Factorial HR Company Overview

Factorial HR provides a comprehensive suite of Human Resource and employment solutions, serving thousands of businesses worldwide. Founded in 2016 by Jordi Romero, Pau Ramon, and Bernat Farrero, the company’s mission is to simplify HR processes and promote productivity for HR teams.

Factorial HR platform homepage showing key features and pricing
Factorial HR homepage

Their innovative cloud software has expanded beyond Europe to international markets such as the United States and Latin America, focusing on making employment more manageable and rewarding worldwide. At the heart of their approach is an emphasis on user-friendly design and powerful features that address the needs of both HR professionals and employees.

With over 60,000 active users and thousands of businesses benefiting from their platform, the company continues to pave the way in modern employment solutions, investing significantly in research and development to ease processes for both businesses and employees alike. 

Factorial HR Key Features

1. Factorial HR Software & Employee Benefits

Factorial HR provides a comprehensive HR software solution that simplifies administrative tasks such as managing employee data, leave requests and performance reviews. It also offers a centralized platform for employees to access and manage their employee benefits, including healthcare plans, retirement contributions, and wellness programs, promoting transparency and engagement.

2. Factorial HR Payroll Software

Factorial HR’s payroll software automates the complex process of calculating salaries, taxes, and deductions, ensuring accuracy and compliance. With features such as automated timesheets, pay runs, and tax filing, it saves time and reduces the risk of errors, enabling businesses to efficiently manage their payroll operations.

Factorial HR payroll software feature dashboard and interface
Complex automation with Factorial HR's payroll software.

3. Factorial HR Time Tracking

Factorial HR offers time tracking capabilities, which allow employees to clock in and out, request time off, and track their hours worked. This feature helps businesses ensure accurate payroll and compliance with labor regulations.

4. Factorial HR Performance Management

Factorial HR’s performance management tools help businesses conduct performance reviews, set goals, and track employee progress. These tools provide valuable insights into employee performance and development needs, fostering a culture of continuous improvement.

5. Factorial HR Document Management

Factorial HR’s document management system allows businesses to store and organize important HR documents securely. Employees can easily access and upload documents, ensuring that all necessary paperwork is in one place and easily retrievable.

Factorial HR document manager feature dashboard and interface
Access employee files from anywhere, easily and securely.

6. Factorial HR Standout Features

Factorial HR performance reviews
Factorial HR performance reviews

What makes Factorial HR stand out is its comprehensive suite of employment solutions tailored to businesses worldwide. With a close focus on simplifying employment processes and improving productivity, Factorial HR offers innovative features such as robust time tracking and performance management tools, which are designed to address both HR professionals’ and employees’ needs.

Factorial HR performance tracker feature dashboard and interface
Factorial HR performance tracker

In addition to this, the company’s commitment to diversity, innovation, and excellence, coupled with significant investments in research and development, ensures that the company remains at the forefront of modernizing employment solutions, consistently providing tangible benefits to businesses and employees alike.

Factorial HR Pricing 

Here’s a breakdown of the Factorial HR plans and optional extras:

PlanPrice per employee/contractor per month
Factorial HR Basic

$8

Employee management, time tracking, and document management

Factorial HR Business

Custom pricing

Includes all Basic features plus performance management, payroll, and advanced analytics

Factorial HR Enterprise

Custom pricing

Includes all Business features plus dedicated account manager, custom integrations, and more

Factorial HR offers flexible pricing plans to cater to businesses of different sizes and needs. It’s important to note that minimum monthly costs and contract terms apply, and pricing is based on billable employee usage.

Factorial HR Reviews

The average scores (as of the time of writing) were:

Factorial HR Pros and Cons

Affordable pricing

With plans starting from $8 per employee per month, Factorial HR offers cost-effective solutions catering to businesses of various sizes.

Comprehensive features

Factorial HR provides an extensive range of features covering HR, payroll, recruitment, performance management, and more, ensuring comprehensive support for businesses’ needs.

High user satisfaction

Factorial HR receives high ratings for user satisfaction, ease of use, and value for money, indicating a positive user experience.

Limited visa support

While the platform provides various HR solutions, including document management and compliance tracking, the absence of dedicated visa support may inconvenience businesses dealing with international employee mobility and immigration matters.

Integration challenges

Some users have reported challenges with the integration between HR and payroll systems, suggesting potential issues in system compatibility and usability.

Customer support concerns

While Factorial HR offers various support channels, including email, phone, and chat, there have been instances where users experienced delays or inadequate responses, leaving room for improvement in customer support quality and effectiveness.

RemotePeople Score for Factorial HR

8.5/10

Our expert score for Factorial HR

Our team came to this score by considering the following components in the following weightings:

Hiring features

25%

HR Data features

10%

Payroll  features

10%

Compliance features

10%

Platform features

10%

Pricing

20%

User reviews

15%

For each component, Factorial HR received the following score:

Hiring features

20/25

HR Data features

8/10

Payroll features

8/10

Compliance features

9/10

Platform features

8/10

Pricing

19/20

User reviews

13/15

Factorial HR — Our Take

Factorial HR emerges as a powerful HR platform offering a comprehensive suite of solutions suited to businesses globally. From recruitment tools enhancing talent acquisition to payroll functionalities ensuring efficient compensation management, Factorial HR streamlines various HR processes.

With its extensive features, the platform empowers businesses to focus on their everyday HR operations while improving employee engagement levels and ensuring compliance with regulatory standards.

While Factorial HR provides a wide range of HR functionalities, we still think it’s essential for businesses to consider factors like their customer support, integration capabilities, and lack of specialized services such as visa support. However, Factorial HR remains a good choice for businesses seeking an all-in-one HR solution at an affordable price.

For more information on which HR software might suit you, check out our reviews of HiBob and BambooHR

Susan is an experienced, certified HR and compliance professional who provides HR and compliance strategies to companies with global and US-based teams.

Globally compliant.
Universally trusted.

Award-winning employer of record across 150+ countries with built-in recruitment, owned entities, and dedicated support from $199/month

G2 Easiest Setup
Capterra Best Ease of Use
G2 Top 100 Best Software
Software Advice Best Customer Support
G2 Best Estimated ROI
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