Employ
RecruitManpower Review
Manpower Review Summary
Score 8 out of 10
Currency
LatAm and Remote Hires
Monthly fees
20%
Payment options
SWIFT/ACH
Manpower is a leading workforce solutions provider, specializing in professional staffing, RPO, and executive search across engineering, finance, and healthcare.
Key Takeaways
- Manpower is a massive international recruitment and staffing agency working in over 75 countries and territories.
- This agency specializes in recruitment for engineering, science, finance, and skilled technical positions across several industries.
- Manpower provides permanent placements and temporary staffing solutions as well as RPO and onsite recruitment services.
- The agency can be hired on a retainer for executive search services.
Manpower Company Overview
Manpower is one brand of the massive multinational corporation ManpowerGroup, formerly Manpower Inc. This service provider is headquartered in Milwaukee and was founded in 1948 as a temporary employment service. Since then, it has expanded into a behemoth with over 30,000 full-time employees (FTEs), 100,000 clients, and 600,000 workers on the job every day.
It operates out of well over 2000 offices in over 75 countries and territories worldwide. This positions it as one of the largest recruiters in the world. ManpowerGroup also operates three other brands: Experis for resourcing and project management, Right Management for career development and workforce consulting, and ManpowerGroup Solutions, which provides outsourcing and managed services.
This review will focus on the Manpower brand. This provider works in the areas of interim and permanent recruitment, workforce management, workforce trends, and career guidance. You can use it to fill your positions with long-term hires or simply staff your organization temporarily for seasonal busy periods or when you need to scale rapidly. We’ll take a close look at the details of Manpower’s services and help you decide if this provider is the right partner for your organization’s recruitment needs.
How Manpower Works
Manpower helps businesses all over the world find and recruit the workers they need. This is true both for organizations looking to hire in the same city, state, or country where they’re located as well as those looking for workers abroad. It offers both temporary staffing solutions and permanent placements.
Permanent Positions
When you engage Manpower to find permanent employees in what it calls a “direct hire” solution, a recruitment expert will first consult with you to determine your hiring needs. Together, you’ll define the positions you need to hire for by outlining their key responsibilities, requirements, and qualifications. You’ll also receive advice on appropriate compensation, including benefits, to offer in order to make your vacancies attractive and competitive.
Armed with this information, Manpower will search its talent pools for appropriate matches and may occasionally look externally to find you the right applicants. It will present these best matches to you and if you approve them, Manpower will arrange interviews and help you to carry them out, normally remotely.
At the end of your interviews, you’ll make your selections, and manpower will assist you in making job offers and contracts. When your workers sign on, they become your employees, and only then do you pay Manpower for its recruitment services. You don’t pay if you don’t hire anyone.
RPO and Onsite
For companies that lack the time and/or resources but have major recruiting needs, Manpower also offers RPO and onsite services. These services allow organizations to hire large numbers of staff all at once without needing to have much or any involvement in the process. RPO also follows an intensive consultation with you as the employer to determine your specific needs and budget for hiring, but after that, Manpower does the rest. It takes on all responsibility for screening, interviewing, and selecting candidates for you.
Onsite services take things one step further. With this service, Manpower will provide you with a team of HR professionals who will be responsible for recruiting, hiring, onboarding, and training your employees. This is a valuable service for companies that need to scale quickly, or that simply haven’t yet developed HR departments to keep up with their workforce needs.
Executive Search
Manpower also provides executive search services for companies looking to fill their top positions. It can search for elite talent to fill C-suite and other senior-level roles that your organization values highly. In this case, Manpower will normally work on a retainer to help clients find precisely the talent they need by performing extensive research and mapping the overall talent pool.
This retainer is normally a set minimum amount that Manpower and the client agree upon together, but this doesn’t mean it represents the total cost of recruitment. When an executive is hired, Manpower typically receives a third of its first-year salary, which, if not already covered by the retainer, will need to be supplemented. As is typical with executive searches, Manpower may also charge for administration and other out-of-pocket costs like transportation and advertising.
Key Features
Manpower is primarily a recruitment and staffing service provider which also offers workforce development programs. The fey features of this company include:
Professional Industry Focus
While nearly all recruitment agencies will help clients acquire talent for any industry, they usually have their specialties and this is true for Manpower. This service provider excels in filling vacancies in a few select areas, including:
Engineering and science: Manpower is highly experienced in hiring for engineering and science-based roles, including project, mechanical, quality, industrial, manufacturing, electrical, systems, and civil engineers, as well as chemists, microbiologists, scientific writers, and lab technicians.
Finance: The agency has a large talent pool of professionals to fill financial roles like staff accountants, business analysts, financial analysts, A/R and A/P specialists, business operations experts, credit analysts, and payroll specialists.
Skilled Technical: Manpower specializes in connecting high-end digital capabilities with manufacturing and production processes. It expertly recruits workers as maintenance, quality, manufacturing, automation, and engineering technicians.
In addition, Manpower’s recruitment and temporary staffing solutions are targeted at the following industries and areas:
- Aerospace
- Automotive
- Energy
- Finance and insurance
- Government
- Hospitality
- Life sciences
- Logistics and distribution
- Manufacturing
- Medical devices
- Technology
- Telecommunications
Temporary Staffing Services
Like most recruitment agencies with access to large talent pools, Manpower is also in the temporary staffing industry. It calls its temporary or interim staff “associates” and acts as their legal employer when they’re used by a client. Manpower charges the worker’s wages plus a percentage on top for administration and its own profits. It provides workers’ compensation, unemployment, and medical insurance where necessary and also withholds taxes from the worker’s paychecks. In this way, it handles all payroll functions for its clients.
Companies that need seasonal workers or temporarily need to ramp up production for large orders can hire Manpower’s associates on a flexible basis. They can also be taken on specifically for projects that have well-defined goals and deliverables.
For temporary staffing, manpower doesn’t trouble clients with interviews and candidate selections. Instead, it looks through its talent pools of pre-vetted, skill-assessed associates and puts the best-matching people in the job. This means recruitment can happen very quickly and organizations can get workers on their teams in no time.
Consulting
Manpower itself isn’t the consulting arm of ManpowerGroup. However, it’s connected to Right Management, another ManpowerGroup brand that handles workforce development.
This agency provides services that include workforce assessments and coaching, leadership, career development, mobility and change, and outplacement programs to help organizations develop their human capital. ManpowerGroup also owns Jefferson Wells, a financial services firm that consults on financial and accounting, internal audit, risk and compliance, and tax issues.
Global Reach
Manpower currently operates over 2100 offices worldwide which actually represents a decrease from about 20 years ago when that number was close to 3000. However, it’s delivering support and services in more areas than ever, with over 75 countries and territories in its purvey.
These offices can support permanent placements and temporary staffing in-country in all of these localities. They can also link together to help each other’s clients recruit workers across borders. They do not, however, help businesses hire in foreign countries – an EOR or Employer of Record is needed for this service instead.
Platform
Most clients and job seekers will initially interact with Manpower through its website, which offers contact forms and resources. Clients will then receive direct contacts and communicate with Manpower recruiters by phone, email, and live chat. Job seekers can use the website to register and apply for posted jobs.
However, they also have access to a mobile app for Android and iOS devices called My Manpower App. This app allows them to search and apply for jobs, manage contacts, and schedule interviews. Once hired, it also allows them to fill in and submit their timesheets directly to Manpower’s payroll.
Manpower’s commitment to privacy and data security includes maintaining industry certifications that include:
- CISSP
- CISM
- CISA
- CRISC
- CSCP
- CCISO
- CCSP
- CASP
- CPDSE
- ISO 27001 Lead Auditor
- ISO/IEC 27005 Risk
- Manager
- CIPM
- CIPP/E
- FIP
Resources
Manpower offers additional resources to its clients to increase its value proposition. It provides a collection of reports with market insights and performance metrics. Its workforce success index (WSI) reports let employers know more about their employee experience and attractiveness as an employer. It also has a total cost of workforce calculator that helps employers optimize their workforce spending.
For workers, Manpower offers upskilling and career planning programs, which can be accessed individually or through employer sponsorship. These programs help workers build their professional skills and give them access to increased employment opportunities.
Pricing
Manpower doesn’t include any pricing information on its website. Instead, it provides tailored quotes for employers based on their recruitment needs. This requires potential clients to spend time accessing quotes and makes it difficult for them to quickly compare Manpower with other providers. Our research has not turned up any specific prices for this provider’s services.
Manpower Customer Reviews
The average scores (as of the time of writing) were:
- Manpower Indeed = 3.8/5 (21,429 reviews)
- Manpower Glassdoor = 4.1/5 (6,119 reviews)
Manpower Pricing
Manpower doesn’t include any pricing information on its website. Instead, it provides tailored quotes for employers based on their recruitment needs. This requires potential clients to spend time accessing quotes and makes it difficult for them to quickly compare Manpower with other providers. Our research has not turned up any specific prices for this provider’s services.
Manpower Pros and Cons
Every service provider has its own way of doing business which creates its unique strengths and weaknesses. Manpower’s includes the following:
- Pros
Targeted industries
Manpower specializes in engineering, science, finance, and technical skilled workers. If these are the types of positions you’re looking to hire, you can find workers quickly with this provider.
Extensive global reach
Manpower provides services in more than 50 countries around the world. These offices support local recruitment and can also collaborate to help clients find overseas staff to add to their teams.
Mobile app for job seekers
While it doesn’t include an app for employers, Manpower has an app (iOS and Android) that helps job seekers apply for jobs, manage contacts with employers, and submit their timesheets conveniently.
Multiple recruitment types
This agency can recruit for temporary or permanent positions as well as manage RPO and onsite functions. It also offers executive search services.
- Cons
No prices online
Manpower chooses not to post its prices online, instead preferring to provide clients with quotes tailored to their needs. However, this can make it difficult for them to quickly and effectively compare Manpower’s services with those of other providers.
No international hiring support
While Manpower can help you find workers across the globe, it doesn’t offer any direct hiring support. However, Experis, another ManpowerGroup brand, does offer international IT staffing solutions.
Manpower Unique Selling Point
Manpower’s unique selling point is the extent of its global reach. This recruitment agency helps clients fill their temporary and permanent positions in over 75+ countries and territories globally. This network also creates a massive talent pool that can be tapped by organizations looking to recruit staff from other countries.
Remote People Score for Manpower
8.0/10
Our expert score for Manpower
Our team came to this score by considering the following components in the following weightings:
Talent Acquisition features
25%
RPO features
10%
HR features
10%
EOR features
10%
Platform features
10%
Pricing
20%
User reviews
15%
For each component, Manpower received the following score:
Talent Acquisition features
20/25
RPO features
8/10
HR features
8/10
EOR features
7/10
Platform features
7/10
Pricing
12/20
User reviews
12/15
Overall Assessment: Manpower
Manpower is a truly global recruitment firm that offers multiple service types to meet the needs of all kinds of clients. Because it can handle individual placements as well as RPO and onsite recruitment, this agency can be a good fit for organizations of all types.
Frequently Asked Questions
Manpower can connect local businesses with a vast global talent pool of over 600,000 workers. If clients want to find talent in other countries, it can work with its offices abroad to locate the best candidates for their needs. However, it does not directly help with hiring international contractors or full-time employees.
Manpower is not a payroll provider as such and will not take on contracts for payroll outsourcing. At the same time, when you use its associates (temporary workers), Manpower invoices you directly for all of their expenses and its own fees. It then manages payroll for these workers, paying their wages, withholding their taxes, and making mandatory social security contributions on their behalf.
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