How Corpay Scaled to 40+ Countries in Under Two Years

Corpay is a $10 billion global payments company helping businesses of all sizes manage expenses, payments, and currency risk across borders. While payments is the core business, the majority of Corpay’s workforce through RemotePeople is made up of airline service centre employees – agents supporting airline clients across multiple geographies. This combination of global payments infrastructure and high-volume contact centre operations has driven one of the most demanding and fast-moving international hiring programmes RemotePeople manages.

Location

United States

Industry

Global payments & financial technology / Airline service centre operations

Company size

10K+

With RemotePeople since

2022

Content

5 minutes read

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At a Glance

Metric	Detail
Countries Covered via EOR	40+ across APAC, EMEA, and LatAm
People Employed via RemotePeople	Approximately 400 over two years
Growth Arc	Expanded from 4 countries to 40+ in under two years
Philippines Cohort	Sequential batch hires of 10, 20, 36, and 52 employees
Previous Provider	Switched due to uncompetitive costs and insufficient support

The Challenge

For a company growing at Corpay’s pace, the ability to hire quickly and compliantly across multiple countries isn’t a nice-to-have it’s a core operational requirement. Setting up legal entities market by market was neither fast enough nor commercially justified for every geography on the expansion roadmap.

Corpay had worked with an EOR provider previously, but found the costs uncompetitive and the support insufficiently hands-on. They needed a partner who could match their hiring velocity, handle payroll complexity at scale, and be genuinely responsive when issues arose across every market they were moving into.

Why RemotePeople

Corpay found RemotePeople independently in October 2022, beginning with hires in Brazil and South Africa. Within months it was clear the relationship could scale further. The real test came with the Philippines.

Corpay’s airline service centre operation in the Philippines required not just standard EOR employment, but payroll processing built around employee timesheets incorporating overtime and variable pay items that most EOR providers couldn’t accommodate. RemotePeople built the capability to handle it, expediting time tracking functionality to meet Corpay’s specific needs rather than waiting for it to appear on the standard product roadmap.

What has stood out with the partnership is the willingness to work with us, looking at solutions that were not part of your roadmap or if they were, you expedited things like time tracking for us. You have grown with us as we went from 4 original countries to over 40.

Tracey Harvey Director, Global Talent Acquisition – Strategy, Corpay

The Solution

Starting from four countries, RemotePeople expanded with Corpay at pace across three regions. The Philippines became the centrepiece of the relationship with sequential batch hires of 10, 20, 36, and then 52 employees, each processed compliantly and on time, with payroll tailored to Corpay’s timesheet-based model for airline service centre staff.

The smooth execution in the Philippines was significant for more than its own sake: it gave Corpay the confidence to keep going. Within two years, what began as an initiative in the Philippines had expanded across all regions globally nearly 400 people employed via RemotePeople across 40+ countries.

Throughout that growth, the support model remained consistent: a direct line to an Account Director, fast responses, and a dedicated operations team keeping close watch on all activity. When Corpay’s team needs answers, they get them.

Doing What Others Couldn't

The Philippines engagement is the sharpest illustration of what makes this partnership work. When Corpay needed to hire airline service centre employees at scale and needed their variable pay processed accurately against timesheet data they found that most EOR providers couldn’t accommodate it.

RemotePeople could. The willingness to build the right solution rather than default to the standard one is what moved the relationship from transactional to trusted and what gave Corpay the confidence to consolidate its global hiring with a single partner rather than managing multiple providers across regions.

Results

40+ countries covered via EOR across APAC, EMEA, and LatAm up from 4 at the start of the engagement
~400 people employed via RemotePeople over two years
Sequential Philippines scale-up batch hires of 10, 20, 36, and 52, with custom timesheet-based payroll for airline service centre employees
Switched from a previous EOR provider RemotePeople won on responsiveness and cost competitiveness
Direct Account Director relationship providing fast, high-touch support at enterprise scale

Looking Ahead

With nearly 400 people placed across 40+ countries in under two years, Corpay’s story with RemotePeople is one of sustained, high-velocity growth managed compliantly, at scale, without a single new entity required in any market entered.

For HR and People Ops leaders at large global companies facing rapid international hiring needs particularly across APAC and LatAm Corpay’s journey offers a clear reference point for what enterprise-scale EOR looks like when it’s done well.

It’s also a compelling story for contact centre and service centre operators running distributed, high-volume teams across multiple countries. The combination of batch hiring at speed, timesheet-based payroll, and coverage across 40+ markets is exactly the profile that operators in the airline, travel, and BPO sectors face and rarely find a single EOR partner equipped to handle.