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COATES Group
We handle global payroll, compliance, and HR while you build your team.
Company Overview
Coates Group is a global QSR experience ecosystem partner headquartered in Australia, with 9 offices worldwide and customers across 50+ markets. Known for powering connected restaurant experiences for brands like McDonald’s and Hungry Jack’s through digital menu boards, self-service kiosks, and their proprietary Switchboard™ CMS
Recruitment Context
As a fast-scaling global organization, Coates partnered with Remote People to support the recruitment of a diverse range of operational and commercial roles across multiple international markets. The company faced the challenge of urgently filling positions in areas such as data, sales operations, quality assurance, and deployment, while ensuring strong alignment with its people-first and innovation-driven culture. To address this, a targeted headhunting approach was implemented, combined with close collaboration with hiring managers to deeply understand role requirements and team dynamics. In parallel, a proactive talent pooling strategy was developed to build a reliable pipeline of high-quality candidates, supporting both immediate hiring needs and Coates Group’s long-term global expansion.
Roles: Global Reporting Analyst, Sales Operations Coordinator, Sales Operations Leader, QA Analyst, and Deployment Coordinator.
Country: Colombia
Service: Recruitment + EOR
Working with Remote People has been a very positive experience for Coates Group. Following an initial wave of hiring through known resources, Remote People supported us in addressing ongoing talent acquisition needs as our team continued to grow particularly in a market where we previously had limited presence. Their support has been instrumental in helping us establish and build a strong, scalable team in the region.
Chris White Global Lead, Strategic Service Partnership
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